How are my items shipped?

All orders placed through Indoor Outdoors are shipped to you using APC & DPD.

Both of these services offer full tracking capabilities for your peace of mind.

How long until you ship my order?

We aim to send your item the next working day. This may not be possible for bespoke jobs such as custom sized planters.

How much does it cost?

We offer Standard Delivery at a cost of £6 applies for all orders under £50.

All UK Mainland orders over £50 are shipped free of charge.

Are there any exclusions?

Some larger products, especially ones that do not come flat-packed, may need to be shipped on a pallet rather than in a parcel, this will be calculated at the checkout and the appropriate cost will be provided.

Any Rustic Steel Planters over the size of 750mm diameter must be sent on a pallet, so are not subject to free shipping over £50. The affected products are: ID496, ID499, ID502 and ID505

Non-Mainland Shipping Costs

Our free delivery options only covers the UK Mainland, so there will be charges for UK Islands, Scottish Highlands and Northern Ireland

We offer different shipping options for the following areas:

Location Cost Pallet Cost
Northern Ireland £12.50 £90
Scottish Highlands & Islands £16 £90 to £210
Isle of Wight £18 £65
Jersey £17 £136
Guernsey £18 £136
Isle of Man £18 £65


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