Here is a breakdown of our frequently asked questions. If you have any other questions please call us on 01842 558414, or email us directly:

Our standard shipping is next working day where applicable. Shipping is £6 for all orders below £50, and Free if you spend £50 or over.
We aim to send out all orders that are placed before 2pm - Monday - Friday the same day on our Next Day Service. Orders placed after that time will be dispatched the next working day.
Once your item has been sent you will receive tracking details from our couriers.
Please see our Returns Policy for our returns infomation
Certainly. Call us between 9:30am - 6pm (Monday - Friday) and we'll be happy to help.
Once your order has been dispatched you should receive tracking information via SMS or Email. This tracking information will also be visible in your account section, if you have one.
We currently accept payment via PayPal, Visa, Mastercard and American Express. If you wish to arrange payment via BACS please contact us.
Certainly. Please contact us right away to arrange for your order cancellation.
Nobody knows our products better than us. If you require an help or advice just give us a call and we'd be happy to help.
If you have placed an order and wish to add to it then just give us a call. We may be able to ship them in the same box if your order hasn't been dispatched.
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